How We Collect and Use Information
We collect the following types of information about you:
Information you provide us directly:
We ask for certain information such as your real name and email address or telephone number when you submit a request through the contact page, or if you correspond with VIANOVA Technologies directly. If you choose to send us personal information, we will use that information to respond to your enquiry and will only pass your details to another agency if it is required by law or that agency is relevant to your enquiry. We do not collect personal information for commercial purposes.
Information we may receive from third parties:
We may receive information about you from third parties. For example, if you access our website through a third-party connection then that third party may pass certain information about your use of its service to VIANOVA Technologies.
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
Google Analytics stores information about the pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
For more information on analytics used on this site, please visit: https://www.google.com/policies/privacy/partners/
When you visit our website, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us enhance your navigation through the site. A cookie may also convey information to us about how you use the website (e.g., the pages you view, the links you click and other actions you take). A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the website may not function properly if the ability to accept cookies is disabled.
Log file information:
Log file information is automatically reported by your browser or mobile device each time you access the website. When you use our website, the server hosting the website automatically records certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the website, domain names, landing pages, pages viewed, and other such information.
When you access the website by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by VIANOVA Technologies. A device identifier may convey information to us about how you browse and use the website. A device identifier may remain persistently on your device, to help enhance your navigation through the website. Some features of the website may not function properly if use or availability of device identifiers is impaired or disabled.
When you access the website by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the website. Some features of the website, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
Commercial and marketing communications:
We use the information we collect or receive, such as your email address, to communicate directly with you. We also use your information to send you related emails (e.g., billing information and/or confirmation and reminders, changes/updates to features of the website or technical and security notices). You may not opt out of these related emails.
Use of certain service type information we collect about you:
Sharing of Your Information
We will not rent or sell your information to third parties outside VIANOVA Technologies without your consent, except as noted below:
- Who can see your email address: If you enter an email address, you will enable communication from VIANOVA Technologies.
To enhance your user experience or help us improve and measure our effectiveness, VIANOVA Technologies may embed code from third parties within the website. Examples of such parties may include Google, YouTube, and others. These third parties may collect information about you including IP addresses and cookies in ways VIANOVA Technologies does not control.
How We Store and Protect Your Information
Storage and Processing:
Your information, collected through the website, may be stored and processed in Germany. If you are located outside the European Union or other regions with laws governing data collection and use that may differ from The EU law, please note that information may be transferred, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of this information.
Keeping your information safe:
VIANOVA Technologies cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the website.
Compromise of information:
In the event that any information under our control is compromised as a result of a breach of security, VIANOVA Technologies will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Opting out of collection of your information for Tracking / Advertising:
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents VIANOVA Technologies from tracking your browser’s activities in relation to the website. However, doing so may disable many of the features available through the website. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at
Links to Other Websites and Services
Third party cookiesWe use videos from YouTube and feeds from other websites such as Facebook and Twitter. These third party websites place cookies on your device when watching or viewing these pages.